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What's happening with Manchester's Oyster Card?
GMPTE update us on the progress so far (don't get too excited)
Date Published: 01/12/2009
One of the best proposals in the failed Transport Innovation Fund bid was the introduction of a smartcard payment system for public transport in Manchester. This electronic card would allow you to travel around the city, merrily hopping between bus and tram, with just a quick swipe as you board each vehicle. A simplified pricing structure would be used with a limit on how much you would be charged in a day or week, making public transport cheaper as well as more convenient.
Meanwhile on the Metrolink system, more than 200 new touch-screen ticket machines will be installed across the network by next spring. These have been designed so that they can be adapted to accept smartcards at a future date.
The proposal was dropped when the congestion charge voters said no. But it was picked up again sometime in the summer as part of a plan to develop a 'city region identity' for Greater Manchester. Under these proposals, the smartcard would be used to pay for goods and services as well as public transport.
GMPTE have been commissioned to do the development work for the smartcard by GMITA (Greater Manchester Integrated Transport Authority). We asked them to let us know how the plans were coming along. They told us that there are two development projects for the smartcard scheme taking place.
One is the 'multi-purse smart card' launched in Bolton, which will feed into GMPTE’s work to develop a wider smartcard. It lets people access council services, use an eMoney 'retail purse' and a pay-as-you-go bus 'travel purse' on Arriva buses. It's a UK first, and includes a special card for children who can now pay for their bus journey to school, purchase a ticket for a leisure centre, buy a snack, take out a library book, and then get the bus home, without needing to carry cash. Parents can top up their child’s card online and view their transactions.
The online 'travel purse' is ITSO-enabled, which means that in the future, it could be used with any ITSO smartcard. Travel geeks will know that ITSO stands for Integrated Transport Smartcard Organisation – this is the organisation who are working on smartcard transport ticketing in the UK.
The second development project is the Greater Manchester Young Person’s Concessionary Travel Pass, which will be introduced before the end of the 2009/2010 academic year. Working alongside GMPTE’s Young Persons’ Concessionary Fare Scheme, it will offer unrestricted bus travel for the reduced fare of 70p to all children under 16.
The travel pass will take the form of a personalised 'smart'-enabled travel photo pass which includes System One Travel Club membership. One of the aims of the cards is to establish a good conduct protocol, similar to that used on the Yellow School Buses, with procedures for the confiscation of cards and appeals.
Meanwhile on the Metrolink system, more than 200 new touch-screen ticket machines will be installed across the network by next spring. These have been designed so that they can be adapted to accept smartcards at a future date.
So in short, the groundwork is well underway: technology is being put to the test in Bolton, transport operators are starting to work in a more integrated way in Manchester, and some are making sure they've got their facilities ready for the introduction of a smartcard scheme. Stagecoach started installing smartcard-enabled ticket machines on their Manchester buses earlier this year.
GMPTE haven't given us an expected date for the introduction of smartcards. What is certain is that it is going to be a complex process – more so than in the capital city where all the buses are operated under contract to Transport for London.
In Manchester, bus services are contracted to lots of different commercial companies. Public transport users might prefer the authorities to focus on getting all of these operators onboard and ready for a smartcard, before they start looking at what other services can be paid for with it.
Certainly the delays while negotiations take place and contracts are drawn up doesn't do the public transport using citizens of Manchester any good. It also bewilders visitors, incoming students, and conference goers to the city. Speaking of the latter the 'multi-purse' idea is less relevant, far better a straightforward travel smartcard.
Given the region's proud record of innovative public transport over the last 200 plus years this lack of a functioning smartcard, and the lack of any date for when one might appear, must be deemed a failure.
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sn says..“ last three paragraphs here bang OTM, unfortunately. good luck w it all GMPTE, as smartcards are a great thing.”
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janey says..“ Oh Great ..Looks like the trams don't even have wheels”
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Descartes says..“ These touch screens, are they the expensive kind that people with pacemakers and cochlear implants can use, or the cheaper ones that can kill them?”
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It's simple says..“ Just bring in the bloody card and forget all the add-ons”
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Trevor Ex says..“ And bring the new trams in and the new machines ahead of schedule for one”
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Michael says..“ I do like this yellow colour though. I can't wait to see the new trams in the flesh. Maybe we just have to give Metrolink time to prove itself.”
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Lou says..“ I agree with it's simple. Just get it working across trams and busses and worry about the library and leisure centre later.”
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